Curious about how user-friendly your product really is? I ensure that digital products are intuitive and easy to use. By conducting usability testing, heuristic evaluations, and analyzing task flows, I identify pain points and recommend improvements to enhance the user experience.

I focus on reducing friction in digital products by identifying and addressing usability issues early. My analysis ensures that users enjoy a smooth, efficient experience, helping businesses boost customer satisfaction.

Technical Skills:
Tools: Maze, Optimal Workshop, Crazy Egg
Methods: Heuristic Evaluation, Task Flow Analysis

Certifications:
Certified Usability Analyst, UX Mastery

Services I Offer:

• Usability Testing
• Heuristic Evaluations
• Task Flow Analysis
• User Behavior Tracking
• Usability Recommendations
• User Experience Benchmarking