Wondering what drives user satisfaction? My expertise in conducting in-depth research helps businesses understand their users' needs, behaviors, and pain points. I translate research findings into actionable insights that drive design decisions and enhance product usability.

I specialize in turning user research into actionable insights that shape user-friendly products. My approach ensures that designs are backed by data, leading to improved usability and customer satisfaction.

Technical Skills:
Tools: UserTesting, Lookback, Hotjar
Methods: Surveys, A/B Testing, Usability Testing

Certifications:
Certified UX Researcher, Nielsen Norman Group

Services I Offer:

• User Testing & Feedback Gathering
• Surveys & Qualitative Research
• Personas & User Journey Mapping
• Competitive Analysis
• Usability Audits
• User-Centered Design Insights