Making seamless user journeys that elevate engagement and satisfaction with my work. Through persona development, user flow mapping, and experience optimization, I ensure that every interaction is purposeful and frictionless. My designs improve customer retention and streamline digital experiences. I design intuitive journeys that guide users effortlessly, turning first-time visitors into loyal customers by crafting user-centered solutions that align with business goals.

Technical Skills: Figma, Sketch, Axure
Certifications: UX Design Certificate, Interaction Design Foundation

Services I Offer:

• User Flow Mapping
• Customer Persona Development
• Experience Optimization
• Task Flow Analysis
• Cross-Channel Experience Design
• User Journey Testing